FAQ's

When will my order ship?

At this time, all orders will be shipped within 2-5 days of payment verification. You can track your order status on the Track Your Shipment page.

 

Can I have a discount code applied after my order?

No. All discount codes must be applied at the time of checkout.

 

Do you have gift cards?

Yes, and they make for perfect gifts. You can purchase gift cards here.

 

Do you have a storefront?

We are an online-only boutique, so you can shop with us 24/7 from the beach, mountains, home, gym, or work (shhh we won’t tell)! Go ahead, get your shop on!

 

I forgot my password. What should I do?

Please click the “Forgot Password” link on the My Account Log In page and enter your e-mail.

 

I am having trouble with my reward points - help?

Please email us at contact@jessmylife.com or use the Contact Us page and fill out the form. Please include your full name, email associated with your account, and the issue you would like resolved.

 

For questions regarding shipping or returns, please see those store pages for more information. If you have a question that was not answered, please reach out to us at contact@jessmylife.com. Thanks beautiful!